empowering passionate entrepreneurs and coaches to thrive
YOU ARE MEANT TO THRIVE, NOT JUST SURVIVE.
Your business is growing, but the daily operations are holding you back. Team challenges, process bottlenecks, and a never-ending to-do list shouldn't be part of your role as CEO.
Ready to transform your operations?
Let's Explore If We're the Right Fit
What are you sacrificing right now?
What would life be like if you could step back from daily business management still earning profits above and beyond your current level?
YOU NEED A STRATEGIST & LEADER.
My superpower is making sure you have the right TEAM, SYSTEMS, and PROCESSES in place to get the right jobs done by the right people at the right time.
YOU WANT A MOTIVATOR AND AN ENERGIZER.
I inspire your team to feel empowered and to reach their full potential, while also holding them to the highest possible standards. The result? A loyal, dedicated team of people working on your business with a crystal clear, mission-driven focus.
THIS REQUIRES A STRATEGIC PARTNER WHO
PRIORITIZES THE WORK-LIFE BALANCE.
My job is to help you do the same. All the success in the world means nothing if you’re sacrificing everything you enjoy to make it happen. I measure my success by how much time I spend boating with my family. Life without sunshine, sand, and waves? That is not a sacrifice I’m willing to make.
Are you ready to see what’s possible?
Two decades ago, I stepped away from corporate life — not just in search of work-life balance, but to build something more meaningful... real, authentic professional relationships.
When I discovered the Online Business Manager certification, everything clicked. I had been doing this work for years in the corporate world — just without the freedom to do it my way, guided by my values. Now, I help leaders reclaim their time, scale with intention, and build businesses that don’t just survive but truly thrive.
I then went on to get certified as a Director of Operations, Business Process Specialist. I also hold a certificate of completion from Purdue Online for& Agile Project Management.
Twenty years ago, I walked away from corporate life seeking more than just work-life balance – I wanted authentic professional relationships.
Watching talented people, including myself, being undervalued and burned out was fundamentally wrong. I knew there had to be a better way to serve entrepreneurs and business owners who were drowning in their own success.
When I discovered the Online Business Manager certification, it clicked. I'd been doing this work for years in the corporate world, just without the freedom to do it my way, guided by my values.
I went on to get certified as a Director of Operations, Business Process Specialist & Agile Project Manager
ACCOUNTABILITY
Accountability is the cornerstone of a high-performing organization. As your OBM/DOO, I set the standard by holding myself to the highest level of accountability—taking full ownership of my decisions, actions, and outcomes. I don’t take this responsibility lightly, and I ensure the same level of commitment from you and your team.
Are you committed to creating a business that runs smoothly without demanding your constant attention? I’ll help you build the structure and systems needed to step away with confidence—so you can focus on strategic growth while enjoying true work-life balance.
EMOTIONAL INTELLEGENCE
Leadership without emotional intelligence does not work. Period. I’ve seen firsthand how the corporate world exhausts and undervalues incredible talent, treating people as mere cogs in a machine rather than the driving force behind success.
People need to feel heard. They need to feel valued. They need opportunities to grow into their full potential. Isn’t that what we all want for ourselves?
It’s a simple truth, yet it’s often overlooked in business. That’s why I walked away from corporate life—to build a business where people come first, where leadership is rooted in empathy, and where success is measured not just in numbers, but in the well-being and fulfillment of those who make it possible. When you work with me, you can trust that I will always lead with heart, strategy, and an unwavering commitment to people.
EFFECTIVENESS
I take a strategic, data-driven approach to optimizing operations, ensuring every system, process, and resource is aligned for maximum efficiency.
By streamlining SOPs, consolidating redundant tools, and eliminating unnecessary costs, I’ve saved organizations thousands of dollars while enhancing overall productivity. More importantly, I ensure that every team member is positioned for success—operating in their zone of genius to drive performance and business growth.
INTEGRITY
Integrity is the foundation of effective leadership and sustainable success. I partner only with executives and organizations that share a commitment to ethical business practices, transparency, and respect for their teams. Cutting corners, compromising values, or undervaluing people is simply not part of my approach.
For me, leading with integrity means fostering a culture of accountability, open communication, and trust. I don’t shy away from difficult conversations—I address them with candor and empathy, always prioritizing solutions that align with your company’s values and long-term vision. It’s my privilege to help you build an organization where integrity isn’t just a principle—it’s the driving force behind every decision and success.
STRATEGIC PARTNERSHIP
A true strategic partnership goes beyond task delegation—it’s about aligning strengths, sharing insights, and driving toward a common vision. I collaborate with business leaders to solve complex challenges, identify new opportunities, and elevate the organization to its full potential.
With trust, transparency, and clear communication at the core, we build a foundation for sustainable success. Together, we navigate risks, celebrate achievements, and cultivate a partnership that delivers lasting impact.
ACCOUNTABILITY
Accountability is a necessity for any well functioning organization. As your OBM, I always hold myself to a higher degree of accountability than anyone else. If I screw something up, I take full ownership. Of course, I’ll hold your team accountable for their responsibilities, and you’re definitely on the hook too.
Are you committed to a better work-life balance? I’ll make sure we build time for you to truly unplug when you want to. No more Sunday morning inbox checks or client calls during dinner. And if you try to sneak one in, I’ll be ready with a gentle reminder of your commitment to balance.
EMPATHY
Leadership without empathy DOES. NOT. WORK. Yes, I said it. For years, I watched the corporate world tear down and burn out so many amazing people. No one functions well as a cog in an impersonal organization.
People deserve to be heard. People deserve to be appreciated. People deserve to develop to their full potential. Isn’t that what we all want for ourselves?
It’s such a simple concept, and yet it’s so often lacking in the business world. It’s why I left my corporate career years ago and went into business and set my own terms. When you work with me, I will always put people first as I lead with empathy.
EFFECTIVENESS
I love diving deep into your SOPs to root out inefficiencies. I’ve saved clients thousands of dollars by finding and consolidating unnecessary programs, subscriptions, and systems. I’ve increased productivity by making sure every team member is in the exact right role, where they can be most effective.
INTEGRITY
My work is driven by integrity and strong moral standards, and I will only work with clients who operate in the same way. Don’t look to me to help you cut corners, cheat the system, or devalue your team members. I simply won’t do it.
To me, leading with integrity means being transparent and direct at all times. I don’t avoid tough conversations, and I always lead by listening. Open, honest dialogue is of the utmost importance in any functioning team. It’s my honor to help you foster a culture of integrity and trust within your organization.
STRATEGIC PARTNERSHIP
I believe a strategic partnership is about teaming up with a business owner to combine strengths, share ideas, and tackle shared goals. It’s more than just dividing tasks—it’s about truly collaborating to solve problems, explore new opportunities, and build something greater together. With trust and clear communication, we can share the risks, celebrate the wins, and create a lasting, successful relationship.
"I provide the strategic leadership to scale your business efficiently, so you can focus on what matters—your customers, your impact, and your life!"
Angela Ruggiero
WHAT CAN I DO FOR YOUR BUSINESS?
OBM, COO, DOO, whichever acronym you choose, my services are customized to your business’s exact needs.
I work hard to streamline your systems and manage your team efficiently, effectively, and to the highest standards of accountability.
BUSINESS management
Oversee ongoing daily business operations
Manage your team, including communication, accountability, follow-up, and conflict resolution
Develop new and improved procedures using the right systems and technology to streamline processes and provide consistency
Provide creative solutions and strategic planning for business success
Manage revenue streams, including payment and collection processes, product or service launches, inventory, and more
Plan projects, including set-up, maintenance, team communication, budgeting, and trouble-shooting
BUSINESS PLANNING
Review current systems including team, customer service, marketing, billing, communication, and processes
Create a business process guide establishing Standard Operating Procedures (SOPs) for clarity and consistency
Audit team efficacy including clarifying responsibilities and core duties, and establishing methods for accountability, communication, and proper delegation
Determine the efficiency and effectiveness of current systems, and recommend changes to improve efficiency and minimize cost
Test publicly accessible systems for ease of access and correct flow
Review systems for correct and current information
Review opportunities for upselling
Review market niches for untapped opportunities
BUSINESS management
Oversee ongoing daily business operations
Manage your team, including communication, accountability, follow-up, and conflict resolution
Develop new and improved procedures using the right systems and technology to streamline processes and provide consistency
Provide creative solutions and strategic planning for business success
Manage revenue streams, including payment and collection processes, product or service launches, inventory, and more
Plan projects, including set-up, maintenance, team communication, budgeting, and trouble-shooting
BUSINESS AUDIT
Review current systems including team, customer service, marketing, billing, communication, and processes
Create a business process guide establishing Standard Operating Procedures (SOPs) for clarity and consistency
Audit team efficacy including clarifying responsibilities and core duties, and establishing methods for accountability, communication, and proper delegation
Determine the efficiency and effectiveness of current systems, and recommend changes to improve efficiency and minimize cost
Test publicly accessible systems for ease of access and correct flow
Review systems for correct and current information
Review opportunities for upselling
Review market niches for untapped opportunities
ARE YOU READY TO SEE WHAT’S POSSIBLE?
Let’s make sure we’re on the same page...
I might be the right DOO for you IF:
You are passionate and excited about your business
You believe in the products and/or services that you offer
You genuinely care about the people you serve.
You’re ready to let go of tedious tasks and embrace a new work-life balance.
You’re willing to hear challenging opinions and consider new ideas.
You need someone to streamline your systems and manage your people.
I am NOT the right OBM for you IF:
You’re in business just for the money and feel ho-hum about your offers.
You tend to have periods of disinterest and lack of passion for your business.
You don’t value open and transparent communication.
You’re a micromanager who can’t relinquish control.
You’re fine working your 80-hour weeks and see no reason to change.
You need someone to do your marketing or tech, not just review and manage it.
I might be the right OBM for you IF:
You are passionate and excited about your business
You believe in the products and/or services that you offer
You genuinely care about the people you serve.
You’re ready to let go of tedious tasks and embrace a new work-life balance.
You’re willing to hear challenging opinions and consider new ideas.
You need someone to streamline your systems and manage your people.
I am NOT the right OBM for you IF:
You’re in business just for the money and feel ho-hum about your offers.
You tend to have periods of disinterest and lack of passion for your business.
You don’t value open and transparent communication.
You’re a micromanager who can’t relinquish control.
You’re fine working your 80-hour weeks and see no reason to change.
You need someone to do your marketing or tech, not just review and manage it.
LAUREL PARNELL
PHD., PARNELL INSTITUTE
Angela is amazing, and I feel that no matter what she has my back. Her support and her ability to organize and to lead the team has been fundamental to so much. I don’t even have enough words of gratitude. She is there for me, for us, especially when things get tough. I’m grateful for all she has done for us and continues to do for our mission. So many people are helped through her support of us.
IAN FERGUSON
COFOUNDER JAIYA, INC.
Angela has been a godsend. We have a business with many complexities: an extensive network of employees and contractors, an ever-expanding student body, and a big mission. Angela is instrumental in helping us keep all the wheels turning effectively and efficiently while also staying connected with our team so we know everyone is excited by the work and feels valued. It’s not just Angela’s leadership that makes our business hum, it’s the love and kindness that adds more heart to the work we do. We highly recommend Angela Ruggiero as an excellent Online Business Manager
LAUREL PARNELL
PHD., PARNELL INSTITUTE
Angela is amazing, and I feel that no matter what she has my back. Her support and her ability to organize and to lead the team has been fundamental to so much. I don’t even have enough words of gratitude. She is there for me, for us, especially when things get tough. I’m grateful for all she has done for us and continues to do for our mission. So many people are helped through her support of us.
IAN FERGUSON
COFOUNDER JAIYA, INC.
Angela has been a godsend. We have a business with many complexities: an extensive network of employees and contractors, an ever-expanding student body, and a big mission. Angela is instrumental in helping us keep all the wheels turning effectively and efficiently while also staying connected with our team so we know everyone is excited by the work and feels valued. It’s not just Angela’s leadership that makes our business hum, it’s the love and kindness that adds more heart to the work we do. We highly recommend Angela Ruggiero as an excellent Online Business Manager
Get in Touch
Contact me to begin the conversation
READY TO GIVE US A TRY?
Get in Touch
Contact me to begin the conversation
Unleash Your Business Brilliance.
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